Absolutely loved the garden! 🌸 It felt magical, especially with the lights at night. The room was cozy but the lack of AC made it a bit stuffy at times.

Consider using the hotel's accessible paths to explore the beautiful gardens, offering a serene escape from the hustle and bustle of the city.

Beautiful garden views.

fantastic access to parks and landmarks for city explorers

I really enjoyed my stay, especially being just a few steps from the Sony History Museum and a short walk to the beautiful Shiba Park, perfect for a weekend stroll amidst greenery.

Exceptional Stay with Impeccable Service and Views

Savoring breakfast at the on-site restaurant while enjoying stunning garden views was a highlight of my stay. I appreciated the friendly staff always eager to assist. For the best experience, request a room with a garden view for a peaceful ambiance. Highly recommend early morning walks in the garden!

I absolutely loved the spacious room with all the extra amenities, especially the beautifully maintained garden area which was a joy to walk through every evening. The food was quite good, too, and the 7-11 at the entrance was super convenient!

The gardens were a delightful escape, beautifully landscaped and serene, perfect for leisurely strolls. Accessible paths made it easy for me to enjoy the lovely scenery without worry, creating a peaceful retreat amidst the bustling city.

Update the rooms to remove outdated decor.

The garden's bamboo light display and Koi fish added a magical touch! A perfect retreat just a short walk from the station.

Felt like at home, no complaints.

Clean rooms, spacious and comfortable, made my stay enjoyable. The view of Tokyo Tower from my room was breathtaking. Staff were friendly and professional, always ready to help. I appreciated the hotel's proximity to Shinagawa Station, only a short walk away, making it convenient for travel. The garden area provided a nice escape from the city's hustle, perfect for relaxing. However, the shower water fluctuated in temperature, which was inconvenient. The café on-site charged steep prices for drinks, making it frustrating to find affordable options nearby. I think an on-site coffee shop with reasonable prices could really improve guest experience. Overall, the hotel met my expectations but could benefit from updating some amenities.

I was impressed by the beautiful Japanese garden and the accessible paths that made strolling easy and enjoyable for seniors. The overall atmosphere was serene and calming, providing a lovely retreat from the bustling city outside.

A bit outdated decor in the room.

I had a great experience. The room was spacious with a beautiful garden view. The landscaped gardens were perfect for walks. The location was peaceful yet accessible to transportation. The staff were helpful and attentive. 🌿

The hotel has beautifully designed public spaces overlooking a lovely Japanese garden. The location is very practical, being near the train station with a convenient free shuttle service. Breakfast was excellent and provided a great start to the day. The room was a bit small and the bathroom could use a little more space, but overall it was decent and clean.

I stayed in the Deluxe Twin Room with Extra Bed, and it was really nice! The room felt spacious and comfy. I loved the garden view—it was such a peaceful vibe. The beds were super soft, which made it easy to crash after a long day. No major flaws stood out, just a great experience overall!